I had a complex low overhead installation at my house. I called 5 Las Vegas companies. They all said they give free estimates but in reality the estimation didn't amount to anything but sizing my pocketbook. 2 or 3 call backs and the prices doubled over the phone without even looking at the job. Unfortunately this is very common in Las Vegas. Pioneer however didn't estimate anything over the phone. They sent 2 people out here including the company owner because when they saw the mess I had in my garage space, they needed a second opinion. Ron may not talk much but he sure knows his business. He figured out exactly what I had to do and gave me advice including an extra visit while we fixed the framing and the plumbing, so the doors would fit right later. By this time he was here 3 times and never asked for money which is unusual to say the least. After moving pipes and ceilings I ordered finally 'normal' garage doors. The installers were true professionals and I ended up with an installation which I am proud of. Besides this, I paid less than anyone else had quoted. I look at results for my money, and I certainly received expert advice, expert installation and the best price of 6 vendors. Very impressive work, highly recommendable. When it comes to my house I am not picky, I am an 'axe grinder'. Pioneer lived fully up to my standards which is hard to do !