Let's take care of the less impressive aspects first:
We ordered delivery and it took over an hour for what was promised as 30-45 minutes... at 2:30pm on a Sunday... come on now! The pizza and appetizer were both room temperature. The meatballs were nice and warm, but the sauce leaked from the to-go container onto EVERYTHING else, including my carpet.
Now the good stuff! - the pizza was pretty good, especially considering delivery options in the immediate vicinity. Margarita pizza had plenty of tomatoes and basil, with a fluffy crust, which is hard to come by with other fast food pizza joints. We got the Milano's sampler for an appetizer- it's everything you would expect out of a fried food app, but everyone here was pleased. I enjoyed the jalapeƱo poppers more than I thought I would and I had a hard time not putting a straw into the included red sauce. The meatballs were great! NOT over mixed or dense like many tend to be.
3.5 would be a more accurate rating, but gave them the bump because there were a few good surprises. As long as you're mentally prepared to wait longer than you expect and possibly need to reheat, you'll still be happy with the product delivered. I'm looking forward to trying more from the menu.