My husband and I needed to have a house re-keyed last weekend. I called Jeff to schedule an appointment. He was completely booked on the one day we needed to have it done. While on the phone, Jeff asked me to hold on a minute. He called his son and scheduled to have his son help us on his day off. Michael, his son, sent me a text in the morning to confirm the time. He showed up on time, was friendly, fast and efficient. The price was good. I would recommend A1 Minute Key Service!!!