My family has been going to Val Vista Vision a long time - 20ish years? - and we have never had a problem with any of the doctors or staff members. Everyone is professional, friendly and knowledgeable. And, they go out of their way to make sure you have exactly what you need. I recently decided I wanted to switch to contacts. I wear bifocals and have an astigmatism. The doctors worked with me over several months - at no extra cost to me - swapping out different contacts until I found a prescription that works for me. If you want meh service, go somewhere else. If you want a team that goes above and beyond, go to Val Vista Vision!