For the first year this store was open, I would have happily given a 5 star rating. Difficult to find foods available, shelves always stocked with what we needed and most importantly- awesome, knowledgeable employees always ready to help. The past year, it's gone WAY down. All employees now are uninterested, snotty high school students who'd much rather chat, text and even sit on counters eating ice cream than give you the time of day. More and more often, my dogs and/or cats food has been out of stock and the employees can't/won't tell you when they expect a new shipment. I tried ordering food from them for a few months and orders were misplaced, lost and sold to other customers. Don't bother trying to complain to their manager either- he's also 17 and uninterested. I'm very disapointed in the way this store has gone. I recommend instead, Tempe Feed & Tack. Great selection, even better employees.