I was contacted by the owner Brenna about my last review. Wow, I am just blown away at the level of professionalism displayed addressing my concerns. I was very happy to accept her invitation to return.
My recent visit was totally different than the last one. No confusion at the counter. The facility was super clean (no stinky smells), and it seemed like there were a lot more staff. Staff was also on point. They just seemed more organized and attentive. All the bounce houses were being monitored and I felt like my 4 year old was totally safe. However, I do think there should be an age limit. Probably 10 years old should be the max. It was a little too crowded that day for my liking but they had enough staff monitoring.
Anyway, so happy to see a vast improvement compared to last time. I brought 2 of my girlfriends and their kids and we all had a great time! We will be back for sure!