When you first walk in no one greets you. The ladies at the front desk do not smile and they look like they have attitudes. As soon as I walked in the theater I noticed how dirty the place was. The bathrooms were horrible! Trash all in the seats and floor from the previous movie and the drink trays were just disgusting. All four of the seats I paid for were like this. I paid for the 4:30p movies and got there early so we could order our food as the website instructs you. Then 6:00 came around I had some upset children and no food. I was one of the first ones in the theater and I noticed everyone had their food and I didn't have mine. We were more than half way into the movie. No one noticed my service light so I walked out and found my server. I asked about my food and the young lady forgot to key it in. Instead of her apologizing for it she asked if I still wanted it. Of course I do! My kids are hungry that's why we came for movie and dinner! She brought out my sliders in 5 minutes and they were hard as a rock and cold. I said no onions and they were all on them. I took them back because that's not what I ordered. The girl had an attitude and still no apology so she got the manager. He told me he would fix it. The last 30 minutes into the movie I received my entire order. Well my pizza came the last 10 minutes smh. Then they hand me a bill and I should have known something was wrong when they handed me an extra drink that I told her I didn't want and not to order so I paid an extra $4 for a soda I didn't drink. When you providing that type of service I should have gotten an apology or something. This place is the worst. The other reviews were right. They need to re-evaluate their entire ordering system because it's terrible. And replace the staff. They don't have the right attitude for this job. They were very rude and I'm not the only one who was complaining. Yes you're going to get a lot of upset people. When you're paying for a service and you don't receive it then expect the Problems that come with it.