I have a daughter who was very worried about getting her blood drawn as she suffers from panic attacks. The Tempe office was fabulous -Shannon at the front desk extremely helpful and Carlos the person who drew her blood turned out the be the angel we needed to get the task accomplished.I wanted to thank the whole team for being gracious, friendly, professional and helpful - I highly recommend this lab - it has a great team of people, you feel it when you are in there, they really work together and it puts one at ease