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| - I got to Danny's on HIghland at 9am on a Saturday in February 2013, and they were already super busy. If you are crunched for time don't go to Danny's. It's like going to Walmart: it's a time warp.
I wanted a wash and detail. I figured I'd spend about $50-$75. However, the salesman suggested I get my yellowed, hazy headlight housing cleaned up (which is desperately needed); exterior wash; wax; interior shampoo; and detailing both inside and out. He said that getting the works all at once would be more cost effective for everyone than paying for everything a la carte. According to their advertised pricing, that's accurate. Then he gave me a discount on this package.
I then asked him how much this deal would cost me. He replied $250. My jaw hit the parking lot. Yikes! I'd gotten the same quote from TOYOTA for the same service sans headlights. I honestly figured Danny's would be cheaper since it's an assembly line and not a Toyota dealership. I was wrong. I guess customers are paying for convenience since Toyota told me I'd have to drop it off early in the morning for all dang day and come back late afternoon or evening for pick-up. That was without the headlights figure din.
Then I asked how long it would take. The estimate was 3 hours. "Well, choot," I thought. "When will I ever get a full exterior & interior detail with headlight housing restoration?" So, I did it. I broke down and signed away $250 for the works--which included, without my full blessing, cleaning under the hood. My car hadn't been cleaned in 17 months and it sure needed it.
The 3 hour estimate was accurate and I simply walked across the street to the shopping plaza to entertain myself with window shopping and an early lunch. When Danny's called my cell, I walked over and paid. Unfortunately, you can't leave a tip on the card and I had no cash for the attendant. I don't even know how many people worked on my car -or- if it was just one person hustling for the tip. ????????
My only complaint is that the tree sap on my car never came off. In my experience, you have to use rubbing alcohol to get the crap off even though it is supposedly bad for your paint. I wish I had removed the sap myself BEFORE going to Danny's but, if you recall, I was only preparing for a simple wash and detail. I definitely got up-sold but my car needed it, and I consented, so I can't complain. My car looked and smelled so much better when I left. It's been 3 months and it still looks great.
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