I came to this location a couple of times during their opening and it's fine for a quick meal. It's consistent with other locations in Columbus I've been to in prices and quality of food.
Burgers have the thinnest meat ever but not bad tasting. In fact, the thinness adds to the crispiness but it's not much value. Fries are tiny and skinny and small portioned. The vegetable slices are skimpy. I always add their pepper sauce and inevitably eat one of those peppers as that's the most flavorful thing. Prices are similar to 5 Guys but there are plenty of coupons you can use from the paper. The shakes are great and get no complaints from me. I always end up sharing b/c I can't down that sugary monster by myself.
I've never had an issue with service. I like the sit-down format of a '50s diner. This location is convenient, there's ample parking and Target, Walmart, etc. are nearby.