| rev:text
| - Foremost, if you are mobility challenged this place was not for you to dine. Access with a wheelchair was impossible, a walker was better but you still needed to walk up at least 4 steps to gain access to any room other than the sushi shop in the main entrance. Worse off was the washrooms were all in the basement with really steep steps. This issue was not important until last year when we decided to celebrate my dad's 86th birthday. Having suffered several strokes in the past 5 years he requires at wheeled walker, what we experienced on our visit was extremely unfortunate as well very unprofessional, more on that in a bit.
The relationship between this branch of the chain has been one bitter-sweet since it's hay days in the 80's when the Ponderosa restaurants disappeared from the scene, Le Biftheque pretty much was the go-to place for a family or birthday party to enjoy steak. Most of the time wait staff were not the most pleasant, almost bitter to be working, a few times my steaks were not done to my asking. So when they re-opened last year we decided to give it another chance.
We arrived at the front entrance realizing the first dining room was out of reach with the number of stairs needed to climb was akin to asking my father to climb Mount Royal, so we headed to the other rooms in the middle but this time there was the stairs about 5 or 6 to navigate. We noticed a ramp that was leaning against the wall, so my brother and I unhooked it so dad could use that to bypass the stairs. As soon as it was unhooked, the hostess started to yell at us in French that the ramp was for employees only!! I replied back in English that we were here to celebrate our dad's 86th birthday that he cannot negotiate stairs. She continued to rail us in French not offering an alternative manner to reach at the dining room. After several minutes of hoisting our dad up the stairs we arrived at our table when he needed to use the washroom. I asked our hostess where can he go? She continued in French that the washrooms were in the basement!! At this point I threw my hands in the air blasting her are you kidding me??? I then exclaimed that I guess we better go to another restaurant!! At this point a very friendly waitress came to me with a loving touch of my arm "I will take your father to the employee washroom near the kitchen". Thank you compassionate waitress, screw you bitter, bitchy unhostess!! With the aging, loyal clientel that long supported this place, a small elevator is a must if they decide to re-open!!
Our meal was just OK, nothing to write home about, but what we had to go through just to arrive at our table was enough that we never went back.
I am glad to see however the Boucherville branch has placed ads in media that they are unaffected by the Cote-de-Liesse closing. I am not sure if they are the original operators of the branch that was there 20 years ago, but I will say this, it was a much more tightly run ship than the Montreal place. Perhaps the clientel are far more demanding & unforgiving when it comes to service and food quality. I will be making a pilgrimage very soon to Boucherville to see if my haunch is spot on, will write on the appropriate page.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)