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  • They get 2 stars because the food is decent (the fries amazing!), but if I could rate service separately, we'd have to go into the negatives. First of all, while they are "fast" food - you could design, build, and crawl through your own drive-through before getting to the window of theirs. Not that I was in much of a hurry, but I didn't feel like burning through a tank of gas for some fries and burger. By the time I got the order, I was just happy to be getting out of there, so I didn't bother to check what they gave me. This must be their intent. The SINGLE thing they got correct was the TYPE of burger. EVERYTHING else in the order was wrong, wrong, wrong. Sadly, I cannot even blame a language barrier for their incompetence - my server spoke perfect English. I ordered unsweetened tea. First sip? BLECH!!! So sugary my heart started racing. While it was nearly a gallon's worth in their giant size (I ordered a medium), it all went down the drain because neither of us could stomach it. I ordered a large fry (to share with my sweetie) - paid for it, too. Even checked the receipt to make sure I wasn't nuts. Size I actually got? Small. Kid's size perchance? There were maybe 6 fries total. They were yummy, but not what I ordered. My burger didn't look anything like the picture, but that's to be expected. What I didn't expect was to order a cheese/bacon burger with pickles and onion and NO TOMATO only to get the exact opposite - NO pickle, NO onion, EXTRA tomato. Ick. I swapped with my sweetie for the one that was ordered as-is. Guess what was on it? Nothing. Nada. No condiments other than a splotch of what I think was BBQ sauce pooled on the tip of one side. At least they got the cheese right. Again, the food wasn't too bad taste-wise - but if you want what you actually order, have them repeat it to you, repeat again, maybe go a third round, and then check your bag before you leave.
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