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  • Comcast poor customer service and lack of installation when scheduled. I am 23 year retired naval officer that just recently moved back to pittsburgh. I set up cable and an install date of Monday sept 8th. To not fault of my own I am Told the system cancelled that date and they could change install until the 9th. This day was not as good as the 8 th for I had a small window of opportunity and the tech showed at 1010 on a 8 to 10 window. This did not work because of time constraints. After calling comcast and speaking to Andrea whom in a rude man told me "things happen" and now I am going to have to wait a week until another appointment is possible. Let me get this straight. Your system cancels my original appointment. Then your tech does not show to the appointment on time and I have to wait a week? Is that how you do business? Not, hey we are sorry for this let us get there as early as possible? No their customer service agent gives me am I don't care attitude and when asked to speak to a supervisor and placed on hold, I am told no supervisor can take my call and they will call me back. I won't hold my breathe. Terrible bussiness practices and poor if any care for customer service with this company. .
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