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  • Unfortunately, I had a really terrible experience at this salon. I was excited to try a new place for a great price (with a gel manicure groupon) however when I got to the salon, the lady redeemed my groupon on my phone and then immediately claimed no such thing happened. I saw her press the button with my very eyes and genuinely thought this was a bad joke. After I showed her she redeemed it she started arguing with me saying I need to pay again, that my groupon was invalid, and basically accusing me of stealing. I was horrified. She then proceeded to turn to her coworkers and very obviously talk about me. It was the most appalling customer service I have ever seen. She went on to make me pay full price for my manicure even though I had a legitimate groupon. I would have left immediately had my friend (who also had a groupon) was not already inside. My friend was serviced by a different gentleman and did not have any problems. She also simply showed her phone to the person, pressed redeem and went on to get a manicure in peace. We were both extremely appalled at their behavior and the terrible treatment of a new customer. I am never going back.
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