My family and I come here when we crave Korean BBQ and our budget allows.
The servers are always friendly. My glass is always re-filled in a timely manner and it's pretty easy to catch the waitress' attention if I need anything.
The food is really good. As with all restaurants like this, if you're a crappy cook, or if you for some reason not good at flipping meat over a grill, then by all means, ask them to cook your entree in the kitchen.
The side dishes are excellent. They give you a good variety. If you happen to run out of a particular one, just ask for more.
I've been dining here for about 7 years now, and I look forward to more years of their delicious food and good service.