Waited a while after the grand opening & visited during their slower hours... We did expect way better and as we walked in, we thought to ourselves.. "based off how busy they get & how fast the word/locations spread, you'd expect tables, windows and work area to be clean & organized..?" We purchased the Strawberry Bliss which was poorly made... containing drink experience myself my team did keep separate bottles for every ingredient(or add-on); a bottle was quickly rinsed (looked like condensed milk) and then used for chia seeds... The staff was all over the place and appeared really unorganized and sloppy. Therefor I was no longer looking forward to my drink. I was unable to enjoy my tea bc my strawberries were poorly pounded & it was extremely watered down, which could explain why they add the ice last (which shouldn't be done within the ice machine) bc I got no taste of tea... I'm not a fan fan of boba but I did try the boba and I'd prefer the tapioca. As for food we got the Hot Chetto Elote which made us laugh at "fresh from the start" because we tasted canned corn with soggy cheese, topped off with a thin layer of what seemed to be hot Chetto Puffs crushed up in our opinion (which wouldn't have been so bad if there was more added or drop the price to 5.10) and all at room temperature.. Definitely not a satisfying taste at all..