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  • Went in on Saturday with receipt and initial by Dept. Manager to let the front end know I had returned and was waiting for their shipment to come in since they had no replacement. Drove 27 miles to store. Told by BREANNA that she did not care what the receipt said she was not giving me anything. She was rude and when I asked for the Manager when said she was the Manager. I tried to explain to her and she folded her arms and said "It does not Matter she has the last say" I was surprised to say the least been shopping at that store for 30 years but we have since in the last year moved 27 miles away. I then called CS they said someone would call me in 24-48 hours Today is Wednesday So I guess BREANNA was right She represents Petco . I just called again to CS and was told 24-48 hours
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