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| - AWESOME hotel, fantastic location!
Came here recently, celebrating an anniversary. It was our first night away from our toddler and it was perfect. I told the hotel this in advance when I made my online reservation and I was delighted to find chocolate covered strawberries in our room waiting for us, along with a note from the manager congratulating us. The room was HUGE! The bathroom is to die for. Heated floors, the BEST shower head I have ever experienced. It felt like a massage on the back of the shoulders. There is a mini-bar in the rooms and plenty of storage space. I've never actually seen so much storage space, it was a nice surprise. There is an in room safe too. Robes in the bathroom.
The location is perfect for going to a Bluejays game or Second City (which is what we did). Lots of restaurants around. The hotel had a little cafe, Senses. The only thing we got from here was coffee and BEWARE - if I have one complaint it's that their coffee sucks. It was actually the new low bar for us for coffee, we used to use a place we had coffee in the San Juan Islands as our worst coffee experience but Senses has that "honor" now. It was one sip and then toss the cups, it was so gross (we had it to-go). So don't do that, I'm sure if you look hard enough you'll find a Timmy's or Starbucks. They have a Chinese restaurant too, it looked pretty dead on the Saturday night we were there (meanwhile, Walburgers had an hour long, standing line wait). I don't care for Chinese food so we didn't try there.
Despite their coffee being heated piss and Walburgers having a long wait I would absolutely stay at this hotel again. The service is awesome. When we first came their parking garage was completely full because there was a baseball game going on nearby and we told the manager we had no place to park our car so he GAVE UP his own personal space in the garage so we could park. I've never had a hotel do that before, they usually consider things like that to be your problem, not theirs. So yes, our next trip to Toronto (and we live in the Buffalo area, we are certain to return) we will be coming back here.
Edit from 9/28/15 : someone from this hotel either used our credit card or sold the credit card info. We used our AmEx at this hotel and ONLY this hotel during the last 2 months and suddenly after we stayed here, we started getting all these fraud charges on it. Because we don't use the card it was very easy to trace where the info was stolen from. Just a heads up if you stay here, watch your credit card statements because someone who works at this hotel is dishonest.
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