What a lovely little place! And might I add one of the few (ok the only) coffee shop in my hood!
I've been to this cafe a few times. I never find it too busy. There are little tables and trendy sofas to lounge on. I always enjoy the service here; the staff is very friendly and great at suggesting menu options.
I came here last week to grab a coffee on my way home. They just seemed do darn happy to serve me! I got a fresh pot of coffee and I really enjoyed my little cheesecake square (great way to maintain portion control and only $1.25). There was someone playing guitar, which set the relaxed atmosphere.
The cafe also serves a full range of sandwiches, panini's and soup. I think it would be a nice place to take a friend for lunch/snack if you are visiting the waterfront. Its more unique than the other franchise coffee shops along the harbour.