| rev:text
| - Heads up to all! I just picked up my 2016 Rio from service. I brought it in because my AC is warm at idle and the other day when the compressor kicked on, the engine got violently rough and the AC blew pure hot air. Also, there is excessive noise at idle and when you shut off the engine, there is a clicking noise. Lastly, my gas mileage went from 30-31 average to 25-26 average when the AC issues started. Gordon Bradford was my advisor and he kept saying everything was normal. I told him that my built 2014 mustang GT with a race tune is getting 22.8mpg doing the same drive our rio is doing and the rio only gets 25-26 in Eco? He literally told me "a big, powerful v8 is going to get better gas mileage." Are you serious???? If that's the case, why don't the use "big, power v8s" in fuel economy cars??? I'm not an idiot, bro!! I've been building cars for a long time! I had to tell him he's not a tech and to put the concerns on the RO and have the tech look at it because he kept saying everything is normal, even AC blowing warm is normal apparently. He even completely omitted the concern about the engine getting violent and AC blowing hot when the compressor kicked on. I spoke with the service manager and told him everything that's going on and when I brought up how Gordon told me a big, powerful v8 is going to get better gas mileage than the rio, Gordon started laughing. Do NOT go here. They treat you like you are an idiot and the manager didn't seem too concerned about the issues. Just wanted to get out of there and go home. Gordon seemed like he didn't even want to be there. I was a very successful advisor for Toyota, and I can tell you that a lot of your repair/diagnosis has a lot to do with the advisor and him/her being able to correctly explain the issue and even have fight in them to get the tech to look again if they don't catch it the first time. This place does not have advisors capable/willing to fully help the customer. Gordon didn't even go to the car to verify our concerns for himself, just kept running his mouth and doing a self diagnosis on the drive.
Update 7/29/16: my wife called me at work saying her tire pressure light came on, which was weird to me because we just took her car in to Kia a week before the visit listed above (3 weeks ago) to get the tire pressure checked since it hadn't been done for awhile. They said the tires were at 32psi BEFORE they adjusted them. I got home and took my pressure gauge to them and they read 25.5 both front, 26 right rear and 26.5 left rear. Now, rule of thumb is 1psi lost per month. Also, for every 10 degrees Fahrenheit +/- is 1psi +/-. With that said, it was roughly 115 out when we took it to get checked 3 weeks ago. If the tires were, as they said, 32psi and they left them alone, then how did I lose roughly 7psi across the board in 3 weeks?? My second question, Horne Kia, is I know you are required to check tires and put them to the specified psi, so 2 weeks ago when it was in for service, why didn't you?? I've never had an issue before with the tires, so I know nothing is wrong with them. So let's do some math. If tires lose 1psi per month, and it's been two weeks since it was in your service department, that makes .5psi lost. I measured 25.5. It was 90 degrees Fahrenheit tonight when I checked them and it's been averaging 110 out during the day. With that said, when the vehicle left your service department, my tires were at 28psi. If spec is 32, that means you let us leave there with tires that were under inflated by 4psi. Why is that??? Now, if you read my above review, one of the complaints was gas mileage being unacceptable. I'm not sure 4psi is going to make that difference, but I will see over the next few tanks and leave another update. To be continued...
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)