Very friendly and helpful people at this store, geared toward customer service. I've never been to this mall before and didn't know what to expect. The sales person told me about some available sales for me to save money on what I was trying to purchase. She didn't have to do that and I would've paid full price or whatever they were marked for. I had know idea about this. Many times at stores, they don't tell you. I appreciated that at Bath & Body Works. Don't know if I'll return since it's not in my neck of the woods, but if I am, I would be happy to go there again.