| rev:text
| - We were here earlier this week and had a fine time. We chose this spa over several other more highly rated spas as they have more coed facilities than any of the other spas on the strip.
Most of the reviews here are pretty accurate. The spa is huge but this isn't reflected in the individual spaces, rather in the long, winding hallways you need to follow to get to and from anywhere. The staff was average, not outright rude but we heard over and over, "Oh, you're not getting treatments today?? Most of our guests book a treatment." That was always delivered dryly and I found it offensive.
The coed areas were nice - the Conservatory is the pre-post treatment lounge. It gets points added for the decor, the water features, the tea selection and the complimentary lotions and body butters. Pure Fiji - ahhhhhhhh. :) It loses points for the lack of comfortable seating. Most of the chairs were meant for short term seating and if you want to put your feet up you'll have to use a table. Lame. The salt room was more of a negative ion room. The salt room at the Atlantis in Reno is much saltier and has better seating. The warmed benches were comfy - my hubs and I fell asleep and had a nice nap in there. The wave room has a domed ceiling. This is very cool for the projection that makes it appear you are looking very closely at breakers rolling off of a sandy beach. This is not cool for the way it projects the sound of every person whispering in the room as if they are speaking into a microphone broadcast through Bose speakers. Particularly if they're sleazy guys talking about the girls they picked up at the club last night and are now cheating on their wives with. Seriously.
The locker rooms are very large, though the lockers themselves are tiny. The showers are quite nice but the products within are gym quality.
The Aquavana amenities are standard spa fare: steam room, sauna, hot tub, laconium. Rather than having hot, warm and cold plunge pools, though, CRSC has showers that offer the same effect. The Igloo is pretty cool, though the cold mist lasts only a minute, not nearly long enough in my opinion, and required poking the start button over and over. The experiental showers gave the tepid and hot water equivalents. Unfortunately, as reported by my husband, the men's hot experiential shower wasn't hot. That stinks.
Other opportunities here include:
No snacks other than bruised, gross whole fruit. Also, the closest of the CR dining facilities, still a good haul away from the locker rooms, closed at 2. Every other nice resort spa we've been to will deliver lunch to you. Not here, Lame. I guess if you're going to spend the whole day you'll need to fend for yourself. Seems like a lost revenue opportunity to me, as well as a customer service issue. The shops seemed to be unwilling or unable to sell us things we wanted to buy. Apparently, unlike any resort spa we've visited before, when you "aren't getting any treatments?!!?!!" they don't run a tab on the credit card you give at check-in. After selecting a pretty large pile of goodies to bring home with us the cashier informed me that I'd have to trek all the way back to my locker to get my credit card and return to pay. We were making the purchase on our way out (duh) and after spending my spa day walking all over this massive labryinth of hallways the last thing I wanted to do was walk even more. After showering and dressing we exited the spa proper and attempted to visit the shop in the check in area. At 2 minutes till six (the spa closes at 8, the other shop at 7) the shop girl shut the door as she saw me approaching and mouthed "CLOSED" through the glass. Lame again. Poor customer service and another lost revenue opportunity. CRSC left several hundred of my dollars in my pocket with which I was more than willing to part. I'm disappointed and confused. They felt more than happy to judge us for not booking treatments but unwilling to sell us anything else. Oh well...
We likely won't be back but the experience was mostly relaxing and certainly average.
|