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  • I've been 2 this loc8ion several Xs & have always been able 2 get what I came in 4 & even some things I didn't originally intend 2 get. As a woman, I have 2 say that this place deserves 5* as my interaction w/ most of the gents working here, never felt rude, uncomfortable or condescending in any way... even when I didn't quite know the name of things I was describing what they do, referring 2 them as thingamajiggy or whatchamacallit, they would promptly direct me right 2 whatever I was seeking. That is a Huge + in addition 2 getting the immedi8 help w/o having 2 look all over the store when pressed 4 time. Wish 1/2 stars were available but seeing as they're not, my only reason 4 giving 1 star less is someXs the checkout gals leave quite a bit of something 2 b desired. I by no means expect some1 2 b fake or overjoyed when working, but @ least b decent 2 customers as ur the last impression we leave w/. There's been a few Xs when I was lucky 2 get a grunt from 1 of them. Another time I had 2 turn around & come back because the discount coupon wasn't reflected on my receipt which was the entire reason we went there instead of somewhere closer. When u r the reason a customer has 2 return because u didn't deduct the coupon u were handed, please don't make it seem that 'we' messed up when we discover UR 'mistake' (if it even was 1). Don't need an apology when it's obvious ur not sorry anyway (other than in check~out skills) but dang, would it bust a jugular 2 just b civilized? I'm always pleasant 2 people having 2 w8 on me & do my best 2 make it smooth as possible 4 them, so even tho I don't need kiss (_y_), try not 2 b so curt treating customers as the enemy. It's a li'l backasswards 4 me greeting u as u ring me up 'Wrong' & 4 me 2 b telling u 2 have a better day as I leave 2 break the discomfort of the deafening silence. Please don't change the kind of Amazingly Helpful Gents u have working there as they & the few friendly check~out girls (that I never seem 2 get) r the main reason I keep returning. Maybe they could train the neanderthal 1's who act like grunting is gracing us w/ generosity. Save the cattiness 4 the clubs! Other than this recommended improvement, Ace certainly has been the place 2 find all my home's needs (both interior & exterior~wise) so please keep ur AWESOMENESS!!
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