I own a business in which the back door would not open. The lock mechanism was stuck and wouldn't unlock. I found this company from yelp advertising with 5* so I called them first. They came to my business an hour later his name was Daniel. He had to take the whole knob and lock out of the door. Our guess was it got jammed some how but he cleaned it to make sure it doesn't happen again. Daniel was nice and professional. He quoted me a price and charged me what was quoted. It was $225 for the whole service which I can't say was cheap but I thought it was fair. My door is now working perfectly and done in a timely matter.