Been going to TNT for many years and I am finding them slacking a lot. Just yesterday, My vehicle was sitting in the port after a wash waiting for drying and window cleaning for 30 minutes before anyone even approached it to finish cleaning and drying, while other cars were coming thru and getting 3 people working on them. One guy was wiping the same door for 10 minutes while he was on the phone. After getting home I noticed my back hatch was not vacuumed after I opened it when I pulled in and told them to vacuum and I was told oh we do that all the time.This was not the first time that happened over the past year. It was a shotty job wiping and cleaning. They need more help and more better organized trained help to keep the flow going. Especially during the busy season, My wait time came to 45 minutes, way too long to wait. Seems they give lots of priority to those they sold wax packages to and use all the help for those vehicles instead of moving all others along. Beware of the windshield guys very aggressively cornering you. Had other issues pervious months last year,not sure if the staff knows exactly what a wax job looks like especially if TNT just did the wax and to be approached to have a wax makes no sense. It's all about the sell. This is the first time I am writing about TNT because I used to like their work, but I can see it has changed.