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  • I had to log in and give praise to Advantage Urgent Care again--in fact, I should have done this months ago! On the day after New Year's, my husband woke up extremely ill, with a 102 fever, nausea and low back pain. Our internist's office had no openings available, thanks to the already-raging flu season, so again we called on Advantage Urgent Care for help. We logged on to the website, input his info, and within 10 minutes got a call telling us to come in immediately. Adding to the stress was the fact that my husband's employer changed their medical insurance with the new year, and we had yet to receive his new insurance card. All we had was some partial info I printed off the insurance company website and I was worried they wouldn't accept it. Fortunately the girl at the front desk assured me it was not a problem. Given that we received an EOB from the insurance company 3 weeks later, I guess it wasn't! :) Back to my hubby's care...less than an hour after we arrived, we were on our way out with a kidney infection diagnosis and prescription for antibiotics in hand. The doctor he saw told him that if he was not considerably better within 48 hours, or got worse before that, he should go to the ER to be checked for kidney stones (yikes!) They also sent his specimen out to be cultured at a lab. Fortunately, 48 hours later he was doing considerably better. What impressed me most, however, is that the doctor from Advantage actually called us three days after he saw my husband, to give him the results of his lab culture (diagnosis confirmed) and to make sure that he was indeed feeling better and did not need further care. We have never, ever had that kind of follow-up from an Urgent Care clinic before, so props to Advantage Urgent Care for going that extra mile, it is appreciated!
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