We have been members for almost two years ago and we love this zoo. It's just big enough that there is always new stuff to see, but it's not so overwhelming like some larger zoos. We just had my son's birthday party there and the hostess was fantastic and the ramada was lovely, right next to the lake. The kids had a great time. Occasionally we receive absolutely TERRIBLE customer service, employees who bark at us or are extremely unhelpful. But most of the staff is first-rate. Would highly recommend for a birthday party, just beware you have to lug everything in yourselves, so have a wagon!