I was in there on 5-3-14 and picked out a pair of shoes and a shirt for my son. As I hand the cashier my debit card I realize THEY mislabeled the shoes with the wrong size so I told her I did not want them. They would not reimburse me because the card had already gone through and would only give me a store credit (that could only be used at that location). This really bothered me because I don't live in Charlotte and it was their fault that I grab those shoes to begin with. The staff was no help so I asked to speak to a manager and the assistant manager came out and had zero customer service, no apologies, and was basically like deal with it there is nothing I can do. If someone would have said a simple "sorry" I cod have dealt with it but because they have ZERO customer service I will never go back there again! Whoever owns this place needs to give their employees a crash course in customer service.