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  • We ordered the signature James' Cheese Back Ribs, which came to ~$40 after tax and tip. PROS: -Prompt and courteous service -Ribs are tender -You can choose your spice level; we chose 'Mild', which was an ideal amount of spice for those who don't usually enjoy spicy food -You are given gloves to eat the ribs -Washrooms are clean and modern -All-gender washrooms, if that is what you look for -Staff are attentive with refilling your water, which is a plus because the majority of items contain spice CONS: -Flavour was not anything special -Each person only gets one glove rather than two -Because the gas range is turned down, the cheese hardens easily We went on a packed Sunday at 7:30pm. They had an ample number of staff present, which helped with the speed and degree of customer service. Although we did not have reservations and had to wait for a table to open up, we were free to sit at a quaint 4-chair seating area. Once we ordered the ribs, we were given a forewarning that the ribs might take a while to come, but our order came quicker than anticipated. Your server will turn on the gas range, let the cheese melt, and wrap the cheese around the ribs for you. As others have mentioned, the ribs come with 5 sides: corn, small sausages, mashed potatoes, mashed sweet potatoes, and eggs. Contrary to another review, I did not find the mashed potatoes to have too much butter. In comparison, it could be due to your palate; if you enjoy American mashed potatoes (e.g., with butter and milk), you will enjoy this side. The ribs are enough to fill one very hungry person, or satiate two people. The important take-away from this review is that I did not come into the restaurant with expectations, hence the 4 stars. However, the signature dish feels gimmicky. This place would be great to try out (and to take a video), but not to continue visiting.
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