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  • I'm giving this location 2 stars, soley for its convenient location. Otherwise it would have been 1. My wife and I go specifically for the Goya products, and tortillas. Well, on Saturday she goes and finds they were having deals on other items, and ended up spending $53.88. She gets home, starts cooking, and realizes the very specific bottle of seasoning, which she went there to get in the first place, was Not among the other groceries. Also missing was a jalapeño pepper. No worries, just a mile down the street. When she gets there, with receipt in hand, she explains the situation to the store mgr. Well, apparently, a missing $0.88 jalapeño, and an almost $3 bottle of seasoning, is not to be taken lightly. The manager went "straight to the video tape!". Questioned the cashier, and bagger (who both said she took them with her), and then argued with my wife that she was wrong/mistaken. We're maybe talking $5, at the very most, of items off of a grocery bill, which cost over $50. Took her almost 15-20 mins of disputing with the guy, until they finally compensated her. Geez......that's just really bad customer service.
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