Similar problems as other reviewers, had a groupon for mani/pedi with hot stone and paraffin wax. I really hate when businesses treat you differently because you have a groupon. Me and my mother went in and both were bossed around about being late and not picking out colors quickly enough. When I sat down my water was so hot I couldn't put my feet in right away ( I like hot water, but it's winter I can't just plunge in) my tech comes over and pushes both my feet in! Guess I'm in. She starts on the pedicure and cut me a few times removing my cuticles. While she's doing that a gentleman comes over and slips the paraffin wax on my hands. The paraffin wax and hand massage felt good. My tech asks if I need callus remover, which at every other salon is $5, they charge $7 and didn't even do the entire bottom of my foot. When it comes time for my foot paraffin wax they slip the bag on my foot and I screamed because it was so hot. I tell her I'm in pain and she starts massaging the liquid around my foot so now my entire foot is burned! I should have called it quits then but my mom next to me wasn't complaining and I wanted her to enjoy. The hot towels were scorching and the stone massage lasted maybe 5 min. My manicure was also very clumpy and cloudy and started peeling off the next morning. Looked like all their polish was really old. I won't be returning. My plea to owners if you don't like people using groupon stop using groupon.