I was referred to Dr. Alice Chen for my 20 month old son. And what a great referral it was! She is so gentle, caring, and even her voice is soothing. Those are very important qualities when dealing with terrified children. The staff, like the office is very warm and welcoming. The waiting area is filled with kid-sized chairs, books, toys, and a TV playing a children's movie. The exam rooms have overhead movies to watch during cleanings.
Dr. Chen is very knowledgable, answered all my questions, and since she is a mother herself- she not only understands how to deal with the children- but with anxious moms too!