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  • Reallllly disappointed:( The venue is solid...pretty much what you'd expect. I'm from the NYC area so this place really isn't any different than Terminal 5, Brooklyn Steel, etc. I attended an XAmbassadors show and was told that I couldn't bring my 8 x 6 x .5 bag into the show. While I understand that the policy is 6.5 x 4.5 x 3, overall the bag actually DOES meet these qualifications if I push the sides in to allow a 3" width (mine was .5") What boggled my mind is that I specifically requested a manager be called so I could explain that I am 6 months pregnant (recognized as a "disability" therefore covered under ADA laws!) and have necessary medication that I need in the bag. I also OFFERED to show every other item (lipstick, cell phone, car key, ID) to comply with any security issue. The manager, Ralph's response was "I don't care that you are pregnant." WOW! ....great customer service. I drove 6 hours to attend the show (VIP as well) and my family & I attend an average of 10 shows every year. After this experience I'll be sure not to come back to Stage AE.
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