I will never go here again. They are supposed to be a high end jeweler with good ratings which is why I thought I could bring my Movado watch here to get fixed. At first they told me it was the battery and then they said it was the movement after taking longer than it should I picked up my watch a two weeks later because I had gone out of town. When I picked up my watch they dented the face of my watch. They told me that they could fix it but it won't be until a couple of days later. After 5 days passed I hadn't heard from them so I called them and they said they could either replace the face of my watch with an Aaron Lelah face and do it with for free or they would have to call Movado to get a replacement. Who the hell wants a different manufacturers name on your watch especially one NOONE has ever heard of so I told them to call Movado and get the replacement. Two weeks later they finally got my watch back to me and still charged me full price. Their customer service sucks and the guy Scott is not helpful and in my opinion not knowledgeable. Don't ever take your watch or any jewelry to get repaired here. You're better off going to Kay's Jewlers than this place. It's a joke!!!!!