While the bartenders are usually great, the owner's policies are HORRIBLE. After gambling over $170 and having four shots (which are now served in a thimble) and a club soda, I get handed a tab for two of the four for $13. Forget it Stewart, I'm done with your crappy customer service. I would rather go to bars where the bartenders actually are allowed to be real gaming bartenders. Another point Stewart, if the staff turn over at one of your locations is consistently HIGH, a new one about every three weeks, maybe it's time for YOU, the owner, to reevaluate your policies.