We haven't been here in a couple years. Had a meager 5 piece but deliciously grilled shrimp appetizer. 6 oz sirloin & rib combo for me. Big Fort Worth prime rib eye steak for Harley hubby. EVERYTHING was perfect. I have never had ribs THAT fall-off-the-bone like these before, EVER. Our server Gavin was superb & we dined in the small room by the door that only accommodates pairs. Our experience was exceptional to say the least. I am very sorry others have had such lousy experiences. We like this restaurant. Deeply saddened by the rejected 3 dollar tip. THAT server should have been fired and the franchise manager reprimanded.