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| - WOW! What a nightmare this place is! If I were you I would stay far away. I was there this last Thursday around 5PM. We were a party of 5. We were greeted pretty quickly, drink order taken, but then waited for drinks to arrive for at least 15 minutes.The bar was busy and taken care of , our waitress only had two other tables. Finally ordered. Food started to come out. Two of ordered fish and chips. Both came out without tarter, we had ordered extra. Waitress said they were out of tarter. We both said we didn't want fish W/O tarter. She took them back . I then ordered a burger. It came out almost raw, and smelled like rotten meat. Fries were ice cold. I sent that back and said I was done, I wanted nothing else. As my party was finished with their meals the waitress bring me another plate of fish and chips and says that they "mixed" up some tarter sauce. I kid you not , the tarter sauce was pink colored. I thought it was strange she didn't ask me before doing this, but the attempt to please was halted. Everything on this plate was cold as well. I think they took my other fries and fish I sent back and put them on a new plate with the "mixed" up tarter.
Believe me out there, I am not that fussy , but this place really takes the cake!! RUN!
To top everything off , no one ever came out to see what was going on, apologize, try and correct the problems the waitress was having...nothing. The waitress just said she wouldn't charging us for what was sent back!! Yikes! Like she what we were going to pay for any of it??
Pier 54...hope you read these reviews..you really need a serious makeover of staff and policy.
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