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  • Their employees are extremly rude. Unfortunately, I did not catch her name - But When we first approached, she rudely told us to go to the kiosk as she "just got there and wasnt ready" - After going to the kiosk, and it not accepting us, we went to her counter and she said "well if it rejected you then I cant help you" I asked her to try it again, and she agreed finally after rudely asking me if I "was even old enough to drive" Mind you, Im 24 years old. Even after she printed our confirmation, and I told her that she was being rude, she stated - "Well I just got here so I dont know what you expect from me" That's not an apology, just more of a "too bad." She was extremly rude, and acting as if doing her basic job was a problem. Just to mention, there were no other customers in line or at the counter we were the only ones so she wasnt even busy.. Frankly, the ONLY reason we continued with Hertz and didnt go to one of the other 20 companies was Hertz deposit was lower than the rest. Had the deposits matched elsewhere we surely would of went elsewhere based soley on the employees attitude.
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