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  • Osaka in Summerlin lost a long time repeat customer. I am really sorry we didn't read the other reviews before going back last night. This restaurant needs some serious help! Honestly, I feel like the place has turned into a roller skating rink dance party with sushi on the side. The service is beyond horrible. After being seated, we sat there for at least 10 minutes without anyone even coming over to ask us for our drink orders. I finally sent my husband to find the manager; we were told that no one communicated to the wait staff that we had been seated (even though every waiter AND the manager looked directly at us several times) oh and did I mention there was only one other party at one of the Teppanyaki tables in the restaurant and a couple sitting at the bar. The food was just okay, with the exception of the Crème brûlée (don't try it, it's gross and way overpriced). As for the amenities, the restroom is just hideous...it looks like all the money was tapped out on the unnecessary disco lights, trying too hard out of place decor, and the wannabe club scene at a joke of a bar with way too loud music. To the owners of Osaka in Summerlin, I'm really sorry guys but it's just the harsh truth and you are failing to be awesome - hopefully you can turn it around.
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