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  • I had a 10am appointment and arrived at 9:45. Apparently according to this office, it takes 30 minutes to fill out the new patient information. So I sign in, wait 5 minutes and a Filipino woman with glasses at the front desk scolds me like a child because I didn't show up 30 minutes early. I would've been fine with getting bumped because I didn't show up when they wanted me to, even though it's unreasonably early. I would've been fine with waiting, but I'm not fine with some front desk person speaking down to me. I'm a customer, plain and simple. You offer a service, and I'm coming to you and paying to receive that service. Doctors offices are no different. I handed back my paperwork and left. If the doctor isn't forward thinking enough to hire a competent front desk staff, then that gives reason to doubt competency with regards to anything, including medical advice.
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