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  • I would have actually given this gym 4 stars had it not been for their condescending tool of an assistant manager, Josh. Went in to pay some late fees that had been piling up while I was out of state for work. Yes, I was aware there was "a lot". I told Josh I wanted to pay my late fees. His reply was "ookkkk?" And a blank star. I gave him a look while wondering what the awkward moment was about. He continued "you do know how much there is right?" Unfortunately there isn't a sarcastic condescending twerp font to use here. I explained that I did and proceeded to pay. Before I was two steps away Josh started laughing and ranting about my late fees to his co-worker. Like really, Josh? You aren't even smart enough to wait until I'm out the door? I'm really sorry that Josh thinks $100 is such a big amount of money. Although, if they are paying him what he's worth (minimum wage at best) I suppose it makes more sense. Next time hire staff that actually know what customer service is please.
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