I'm surprised I was not charged for pressurizing the cabin. This airline charges for Carry On's! Seats are horrendous, and after a 12 hour journey from DC to PHX, I'm met with the surprise that they are "understaffed", and the belt to unload our bags broke. A faint announcement was made over the loudspeaker that we may wait up to one hour for our baggage. No manager at the ticket desk. No excuses. Crappy airline. Hope to never have to fly this one for business ever again!