I went to this location during the opening week late last year with friends who work close by, and we had a great time. Food and service was fantastic and definitely met the Keg standard. Went again last night when I was in town for work and was extremely disappointed. The restaurant wasn't busy, but our waitress never seemed to be around the bar area to serve us or ask how our meal was. We had to ask two other waitresses to put our drink order in and at one point the bar manager (I believe) said she would speak to the waitress who was never again to be seen - nor was anyone else until the end of the night when a different waitress asked us if we needed anything else. We ordered one last round, which didn't show up. Instead someone else came over to ask if we needed our bills... I'm not in the area often, but definitely will not be going back to this location when I am...