The receptionist are extremely rude they should not be let near the general public unprofessional and did I mention extremely rude I missed an appointment there because I had the flu I called that day and they said there wasn't enough time in advance so they had to charge me $25 late fee pretty crappy but OK so I make another appointment I miss that one that was my fault I had to work there was no way of making it another $25 late fee so now I'm at 50 they call me I said I still need to come in for a cleaning within a month and I'll pay the balance when I when I finish my service for my cleaning the next time I thought it's a family practice no big deal I'm not going anywhere I'll be back I called to make the appointment and they sent that $50 into collections so they told me I wasn't allowed to make an appointment until I corrected the problem they don't care about you they don't care about your credit score about damaging you as a person all they care about is money I had no idea that they were sending that into collections I'm 33 years old trying to work on my credit score and I have extremely improved it and for them to send that into collections really sucks be aware and they overcharge you so they just take the insurance money and you still end up having to pay a shit ton of money there worse than corporate you might as well go to an Aspen dental