So far, extremely disappointed. I messaged the company, through Yelp, on Thursday morning regarding my awning that was damaged from a windstorm. They replied promptly and took my information and said I would be getting a call from Adam. I never received a call. I called them Friday morning and scheduled an appointment for someone to come over and give me an estimate Monday (today) at 1pm. Waited until 1:40pm to call them to report a no show no call. The lady who answered said she would call Adam to find out what's going on and call me right back. Waited until 2:30pm and had to call them back again. Only this time they didn't answer their phone and I left a message. Here we are, 2:40 pm, and still no call. I'll update if I get any response...better off looking elsewhere!