About: http://data.yelp.com/Review/id/dnx0Tt9N0AX-vFPLCKRhtg

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About: http://data.yelp.com/Review/id/dnx0Tt9N0AX-vFPLCKRhtg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-11-27 00:00:00 (xsd:dateTime)
itemReviewed	Planet Hyundai Sahara
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	16 (xsd:int)
rev:text	Per the request of Paul W Pelletier Sr, General Manager of Planet Hyundai, I am going to give an update on my service. Before I said I would like Zero stars, now I would like NEGATIVE stars. Paul came out after a few minutes of my waiting and introduced himself, apologized and handed me my check. As I was to say thank you and leave, he asked me to post an update saying how great the service at Planet Hyundai was that they had taken care of me. When I told him I was not comfortable with that because I felt all they had done was given me my rebate check within 6 weeks of me ORIGINALLY turning in the paperwork, and that was expected. He said " Well, I don't have to give this to you. I'm doing it to make it right." Excuse me but I don't feel that doing what was originally promised to me is going above or beyond. It's fixing YOUR mistake that had I NOT caught would have cost me over $1000. When I explained my position he threatened me with "Where are you going to get your service done?" That is no way shape or form how to win back a customer. And genius, I'm getting a refund on my warranty because I traded in my Hyundai for a NISSAN. Not to mention that there are plenty of qualified mechanics in Las Vegas who can fix a Hyundai. I think it's embarrassing that things have to be taken to yelp to have someone high up "resolve the issue" for you. Please take note every one at Planet Hyundai, I will never ever recommend your dealership, and if I ever hear anyone thinking about buying a car there, I will immediately talk them out of it. Was this the update you were wanting?
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Mollie

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