The customer service here is unacceptable. We ordered a Rare Beef Pho with tripe. The servers only put two pieces of tripe and when I brought it to there attention they first took the soup away and talked to a manager. Upon returning the server then stated that we didn't specify that we wanted tripe. When we continued to explain to her that we order the medium rare beef with tripe pho they then stated that it's because we ordered a small. We have been to this restaurant many time and we have never received this small amount of tripe before. After the conversation the servers grouped together and started talking and staring at us. They created a unacceptable environment where we felt I welcomed. We will never return to this restaurant. They have little to no customer service skill and I highly recommend that you avoid this restaurant is you have any respect for your self.
UPDATE: I've also had the runs for the past few hour. (Cherry on top)