Very convenient with their wellness plan for my pup. I was told that my poor pup was allergic to her vaccinations after she had a bad vomiting experience after her first shot. Had to pay $30 each time she got one of her vaccinations to prevent her from getting ill on top of what I was paying already for the wellness plan. I was charged for almost everything I did and stopped taking my pup there the minute after she had her checkup from being fixed. She was never comfortable there and they weren't very attentive to the dogs left at the vet.