I only gave them 3 stars because they are on time. We ordered from them today and once last month. We loved our old Pizza Hut in peoria. But this one is down the street and the pizza is cold and EVERY SINGLE TIME THEY FORGET OUR SODA!! I'm not one to get upset over something that is not that expensive only $3 but that's the key to the meal. Last time I called to let them know the driver forgot it and that the driver said he would go back. They said they could credit $3 ( I never received the credit and the soda showed up an hour later after we already ate).This time I just waited for the driver to come back with the soda and again an hour later. By the way it's only 10 min from our house. So they lost a customer who just moved to the area and loves Pizza Hut