Sorry, but how rich are these people who are writing super detailed reviews of the airport? How often can these people afford to travel? Perhaps it's for business, but it seems really odd.
Anyway, I really like the CLE airport. Easy to navigate, lots of outlets, great restaurants, and I don't remember us having those disgusting plastic coverings that go on toilet seats like sleeves.
Much better food selection and less hectic than places like Logan & Seatac.
TSA people could be nicer and more patient, which is why I give it a 4/5.